Testimonials
"First, Karine is an amazing person! She adapts easily to different personality traits, whether you are an introvert or extrovert. I had the privilege of reporting to her on a large, cross-functional project at Air Canada, and very quickly I realized that she is a great leader and communicator. I enjoyed reporting to her, and more importantly, I realized she brought the best out of me. She trusted in my abilities & in what I can achieve and created the environment for me to flourish. For instance, she made sure to include me in all relevant meetings to expose me to the team and for my career growth! Then Covid hit and I got laid off by the company. As soon as I heard that Karine started coaching, I connected with her for a coaching opportunity. After 5 sessions, I can say without hesitation that she is phenomenal! She helped me realize the blind spots in my career and face the choice made! Trust in change, Trust in the process, Trust in Karine!"
— Ugur Malsiz | Client
"I felt stuck" is the best way to describe how I felt about my career and my next step at Air Canada. I knew I did not want to leave the company as I am passionate about it, but I could not figure out what my next step was. Karine came along exactly at the right time and through her amazing talents, she helped me get "unstuck". She pushed me to see what was inside of me all along, a passion for the airline industry and a need to contribute to its bright future! Thank you Karine!
— Floriane Schroers | Client
In my (just shy of) 35-year career with Air Canada, I never had a leader that I admired and learned more from than Karine.
Karine ultimately shaped the way that I lead. She is dedicated to and accountable for her own work while holding the entire team to the same standards.
As my direct manager, Karine encouraged a team environment of collaboration, empowerment, growth and commitment. Always willing to listen, she shared valuable input and insight while fostering respect, motivation and mutual purpose. Karine has mastered the art of facilitating performance, encouraging development and growth while sharing her own experiences, knowledge and expertise.
Karine will always be a lifelong mentor for me.
— Laura Tweedley | Manager, Premium Customer Experience, Air Canada
“Karine was invaluable in my search to help me capitalize on my passions and strengths. She is part strategist, incredibly intuitive and a wonderful listener. She was able to provide me with the resources, tactics and application guidance that helped increase my knowledge and confidence to pursue my goals.
She was key in asking those powerful questions to help me tap into myself which helped bring out clarity of purpose & desire that is often hard to pinpoint on your own.
Karine was supportive, has a steadfast positive attitude, energizing, insightful and wonderful to work with. I would definitely work with her again!”
— Lisa DiLauro | Client
I had the pleasure of working for Karine while with Air Canada.
Karine inspired me to think outside the box, to lead with “why” in mind, to be fair & open, but never settle for anything less than excellence. We implemented a number of new processes that grew customer satisfaction scores and helped Air Canada achieve its Best Airline in North America Skytrax award.
Karine helped me achieve success and I highly recommend her to help you achieve your goals.
— Evan Hounsell | Head of Business Development, Modern Love Organics
I hired Karine as one of my team leaders because of her vast experience and expertise in dealing with clients and employees. Her willingness, motivation and determination to quickly understand the financial business so that she can tailor her leadership skills for the organization and her new teams. Karine’s mandate was to create a customer service culture for her teams in a fast paced organization that was also going through a restructuring.
— Lina DeMeo | Senior Director of Operations, National Bank of Canada
There are 1% of leaders out there that have very unique leadership aptitudes; to me, they are the transformational leaders. Karine is a prime example. Within a very short amount of time, she drove incredible positive change benefiting not only the leaders she supported but also their colleagues, their teams, the customers & the overall brand. Her personalized and tailored approach is what I would call her “secret sauce”. I admire Karine because she never makes assumptions, she ensures to observe, analyze and breakdown any situation in order to provide the best diagnostic, strategy and way forward.